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Safe Shopping

Lipsy Brand Protection Statement
Lipsy takes the protection of its Brand very seriously. The only way to experience the benefits of a genuine Lipsy product is by shopping through one of our stores, our official websites or our authorised distributors. If the price is too good to be true, you are probably looking at a counterfeit product. By buying counterfeit goods;

  • - you deceive yourself, you will not get the quality you are will from Lipsy,
  • - you support criminals and even terrorist groups, who finance their activities through the sale of counterfeit products,
  • - you support the production of fake goods, potentially made under unacceptable human and environmental standards,
  • - you increase the tax rate as counterfeiters do not pay taxes.

We like to think Lipsy stands for something special, and hope that customers know that anything carrying our mark can be relied on. We own a global portfolio of registered and unregistered trademark rights. We actively pursue abuses of these trademark rights, or confusingly similar signs, against anyone or any seller which we feel constitutes an infringement of our absolute rights. Lipsy rigorously protects its absolute rights and, as such, is interested in any background information regarding lookalike, or counterfeit products.

Lipsy Brand Protection News
On 12 May 2014 Lipsy took action against two counterfeit sellers, Jacqueline and Lionel Benhaim, who were convicted at a Magistrates Court of possessing and selling goods bearing the Lipsy logo, to the general public, from a well-known Traders Market in the South East of the UK. They received substantial fines and a criminal record for their actions. The case follows a pro-active operation by Lipsy in response to information from a member of the public.

Lipsy Brand Protection Department said, “The conviction of Jacqueline and Lionel Benhaim sends a strong message that those who sell fake Lipsy goods, and offenders will be brought to justice in the criminal courts.”

“We continue to target offenders and advertise our results. We will prosecute offenders in a criminal court or take civil action against individuals and stores selling counterfeit Lipsy products, or products which look like Lipsy products.”

If you see any such products you believe to be counterfeit, please contact us at We appreciate the help.

Data and Card Protection

At, we take the security of your data very seriously.

To ensure that your personal information is kept secure, every transaction is processed online using the latest industry standards for secure online credit card transactions.

For those of you who speak techno lingo, secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. We use high level SSL encryption technology and you can tell whether a page is secure as 'https' will replace 'http' in your browser address window. A small padlock will also appear in the bottom bar of your browser window.

We now have 3D Secure as part of the checkout process on the Lipsy website to give you a safer shopping experience when using your credit card online.

Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin and help to protect your card against unauthorised use when you shop via the Internet. This process is simple and will give you added protection, security and peace of mind. You may have already registered for this service on another online retail site but if you haven't it's a simple process, as detailed below.

When you reach the checkout process you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. To sign up for the service simply follow the online instructions which are linked directly to your card issuer, you will be asked to set up your new personal password (which is linked to your card not the computer) and then once your card issuer has confirmed your identity you can continue to shop!

It's a one-off registration process which means that you will be able to use the same password for all future purchases you make with all participating retailers, not just Lipsy. And if you've already registered elsewhere you will simply have to enter your password.

Alternatively you can contact your bank directly to register. Please visit Verified by Visa or MasterCard SecureCode for more information.

If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase. The above technologies are being used whenever you see the logos below.


 Visa Logo          Mastercard Logo          Verisign Logo