Free Returns to Store
Free Returns to over 500 Lipsy and Next stores
Take your delivery note and the item(s) you wish to return to your nearest Lipsy or Next store within 21 days of despatch in their original, saleable condition.
Your item(s) will then be checked and a till receipt will be issued as proof of your return. Please retain this receipt until the monies have been credited to your original method of payment.
Christmas Extended Returns:
Anything purchased online from 1st November 2015 can be returned in store until the 9th January 2016 for a full refund (provided you have the original delivery note).
Anything purchased in store from 1st November 2015 is valid for exchange ONLY until the 9th January 2016.
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