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To help you get the items you want before they sell out, you can now pre-order items (where pre-order stock is available). This isn't just for items we've had and sold out of but we'll also be offering pre-orders on items we haven't even released yet.

If an item is available for pre-order, you will be able to see this once you have selected the colour and size of the product you want. We can only take pre-orders up to 28 days in advance.

To pre-order an item, you will need to add the available product colour and size to your shopping bag as if you were placing a normal website order. You will then need to follow the check-out process as normal and pay for the item. As soon as the item is available we will send it out. If your order contains a mix of pre-orders and in stock items, we will ship the pre-orders separately at no extra charge. Your order confirmation email will contain both in stock and pre-order items.

If after placing your order you decide you no longer want it please contact Customer Services on 0333 777 4588 or

Please bear in mind that if you do place a pre-order it will be treated as a normal order and the monies will be taken from your account when the order is dispatched. Unfortunately gift cards cannot be accepted as payment for pre-order items.

Not all items that go out of stock will be available for pre-order.

If you have any further queries please contact our Customer Services Team on 0333 777 4588 or

Please note that pre-orders are only available on our website and not in our retail stores and cannot be paid for by giftcard for either part or full payment.