I am having technical problems while logging into the website, what do I do?

A common problem when loging in is entering the wrong email address. Many people have several and forget which they used to create the account.

Normally, your password is between 6 and 30 characters.
A common problem when entering passwords is to have the keyboard Caps Lock on, which causes the lower case characters is the password to be entered as uppercase.

If you continue to have problems you can have a new password emailed to you using the following link.

After 10 failed login attempts your account will be locked preventing login. It only becomes unlocked when you have a new password emailed to you using this link.